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FAQ

Are all products Vegan & Cruelty-Free?
Yes! All products are made with the highest quality ingredients and are 100% vegan. Absolutely NO Beeswax, Lanolin, Carmine, etc.
 
Are your products gluten and paraben free?
Yes! The Vitamin E in our lippies is Gluten-Free and . There is absolutely no parabens in our lippies.
 
What is the lipstick shelf life?
Typical shelf life for a lipstick is 12 months!
 
What is the shipping time frame for orders?
Please allow 3-5 business days to process your order! NOTE: Processing may take longer during holidays/sales! If you need speedy shipping please upgrade your shipping and contact us through email, so we can take notice. We ship Mondays, Wednesdays and Fridays. It may take up to 24 hours to view tracking information. 
 
How much is shipping/handling?
Domestic Shipping and Handling is a Flat rate of $4.95, this includes tracking. Please note that Atomic Makeup NYC is NOT responsible for lost or stolen packages. Once the package leaves our hands we rely on the USPS to safely deliver your item. We can not take responsibility for incorrect details or incomplete addresses. Transit times provided by the USPS are a guide and an estimate. There is absolutely no way we can control any delays, mis-routed mail, or mishaps once the packages leaves our hands. Delays are to be expected during holidays, extreme weather, etc.
 NOTE: Atomic Makeup NYC is NOT responsible for any extra fees, taxes, customs or duties collected by your country. We will not compensate or refund any of these costs. We absolutely CAN NOT alter or change details on Customs Declarations form. This is 100% illegal! International customers are strongly encouraged to upgrade to USPS Priority Mail International for extra security. PLEASE CONTACT US FOR INSURANCE COSTS.
Please note that APO/Military addresses take longer to be delivered.
 
Do you offer any discounts or samples?
At this time we do not offer any further discounts. Please keep in touch with us via Instagram where we announce sales and promo codes.
 
Can I be a promoter for Atomic Makeup NYC?
We are always on the lookout for unique and interesting bloggers and beauty influencers! Kindly email us at atomicmakeupnyc@gmail.com Due to the high volume of emails, we may not be able to respond to everyone but we appreciate your interest!
 
How often are items restocked?
Please keep in touch with us via Instagram @ATOMICMAKEUPNYC where we announce restocks and new products!
 
Can I sell Atomic Makeup NYC at my shop? Do you offer wholesale?
We hope to expand and be able to accommodate wholesale orders soon! Please email us for more information!
 
I'm unhappy with the product I received. May I return?
ALL SALES ARE FINAL. Please, check out our reviews! If there is a mistake on our end (damage, incomplete/incorrect order etc.) please contact us within 5 days of confirmed delivery.  Please send us a detailed email with your order number, attached photos and full description.
 
Is AtomicMakeupNYC.com a safe and secure place to shop?
Yes! Our main priority is security and reliability. We are supported by the Shopify platform. A known and trusted platform.